Case Study –
Primary Care Physician uses RCP Platform and Support Services to Enroll Nearly 700 Patients In Just Six Weeks.
RCP COVID-19 Remote Monitoring Solution Is Available for Immediate Deployment by Healthcare Providers
Click To View This RCP Video Introduction
Individuals over 70 or those with chronic medical conditions have been identified as having significantly higher risks of severe and/or fatal cases of COVID-19 and have been asked to isolate themselves at home.
Fear of COVID-19 spread has led patients to be afraid to visit their physician. Physicians are now encouraged to reduce high risk patients access to their office.
The current crisis NECESSITATES that all healthcare providers immediately initiate and embrace remote patient monitoring services today especially in regard to older Patients and those being treated for chronic conditions.
The Centers for Medicare and Medicaid Services (CMS) has announced immediate expansion of Medicare coverage to aggressively promote remote patient monitoring particularly for at risk Patients.
RCP’s powerful web based interactive messaging functionality can provide healthcare providers with the critical ability to check in routinely with COVID-19 at risk patients or all patients of a particular practice. Via pre-established scripts assigned on a per patient basis and automated voice calls and text messaging, healthcare providers can easily and seamlessly connect with patients and collect data relative to their medical conditions without direct staff involvement.
Sample COVID-19 Prompt Script:
"Have you taken your temperature today?"
"To tell me your temperature, you can say it like ninety-eight point six or you can enter it on the keypad of our phone. Please tell me your temperature now"
"Have you experience any new symptoms such as coughing?"
"Have you experience any new symptoms such as shortness of breath?"
"Would you like a call back from your Care Team?"
"If you feel you are in an emergency, please hang up and call 911"
"Thank you for sharing your health status. I will report these responses to your Care Team. I will be in touch again as per our regular schedule"
With typical COVID-19 implementations, if any of the above questions are answered by the patient in the negative or the provided temperature is above an established threshold, a text or e-mail alert will be immediately sent to your designee and that patient record will be put on the top of the log list viewable by the health care provider.
Reliance on remote monitoring is critical to establishing a patient-centric care model. RCP programs allow you to use our powerful tools to better manage patients remotely.
With our Chronic Care Management Service, providers can utilize our survey and response system to support close to 100 medical condition. Reports are provided to support Medicare CPT codes 99487, 99489 and 99490 which have been reimbursable since 2017.
Our Remote Monitoring Services moves from patient self-reporting to automatic recording o f patient physiologic metrics via our proprietary Hub and medical equipment with Bluetooth interfaces using cellular not wi-fi connectivity. We offer true plug-and-play connectivity where the patient does not have to download an app or manually enter a reading. Interfacing care plans with our technology enables your staff to proactively react to medical issues in an expedited manner
Get Ahead Of This Crisis Now
/month per patient
Long Term Monitoring
under CMS CPT codes
99487, 99489, 99490
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Device Reported Monitoring under CMS CPT codes 99453, 99454, 99457 and 99091.
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More Emergency CMS Payment Info:
Stafford Act Directives, implemented in response to the COVID-19 emergency and White House Declaration of a National Emergency, relaxed payment rules and now allow physicians to bill for virtually all telehealth and remote patient care services. For example, “Virtual Visits” and “Check-Ins” can be billed at rates traditionally paid for equivalent “office” services.
Normal CMS Payment Info:
For 2019, CMS introduced new billing codes related to the Provision of Medical Services relative to Chronic Care Management and Remote Patient Monitoring. Rules were expanded for 2020 to broaden reimbursable services. Compliant Physicians can earn from $40 to $180 per patient per month for these services
Chronic Care Management Information
Our Chronic Care Management hosted software solution offers turnkey support for healthcare service providers engaged in providing chronic care management services for Patients. Chronic Care Management typically involves the tracking of two or more chronic conditions with Patients self reporting biometric readings. Our CCM Service specifically supports data collection associated with care management services which enable billing in regard to CMS CPT codes 99487, 99489, 99490
Remote Patient Monitoring Information
With our Remote Patient Monitoring Service, we direction ship to Patients physician prescribed medical measurement devices along with our proprietary Hub to provide an automated solution to collect Patient data and make it available to the physician. We currently support five different Patient devices including blood pressure monitors, thermometers, glucose meters, scales, and pulse oximeters. Using mobile technology, we automatically collect the Patient metrics for review by medical staff. Through Physician established guidelines, we can automatically alert physician and their teams of potential compliance problems with their chronic care patients. Our solutions also support billing in regard to CMS CPT codes 99453, 99454, 99457 and 99091.