Sinclair Family Health

"We are recommending that our patients who have a qualifying diagnosis participate in the Remote Patient Monitoring program. As you use the devices to take frequent measurements at home, the readings are securely transmitted to our office. This simple process enables us and our staff to have consistent insight into your health status and make any necessary adjustments to your medical treatment between office visits."

Michael A Duke, MD
Melissa Hebert, NP

What Is Remote Patient Monitoring?

This Remote Patient Monitoring program allows us and our clinical staff to remotely monitor and manage your current medical treatment right from the comfort of your home. You will be given vital signs measurement devices and trained how to use them.  Each time you take a measurement with a device, the result is securely transmitted to our office. We will regularly review your measurements Monday thru Friday during regular business hours. Remote Patient Monitoring is a valuable tool because it gives us more insight into your key vital signs and helps enable adjustments to your medical treatment between office visits.

Medicare will not allow duplication of these services so if you already receive these services from another doctor, please let us know.

Your insurance carrier will be billed monthly for this care management service and you may be responsible for any coinsurance fee. Out-of-pocket expenses may be covered for patients who have a secondary insurance if guidelines are met. Accurate records of the time spent managing your care will be kept in our database should you ever have questions about what was recorded or done each month. Should you decide to no longer participate in the program, we require you to return all devices. Failure to do so within 30 days, will result in a one-time $300.00 charge.

Ready To Enroll or Speak To An Expert About RPM?

Call (800) 565-0927

Frequently Asked Question

How much will the program cost?

Due to various insurance plans, we cannot be certain what your specific plan will cover as every plan is different. We recommend you consult with your insurance company for specificity about your plan, however, we do know the following:

  • Medicare currently covers 80%, the remaining 20% may be covered by your secondary insurance.
  • Medicare Advantage plans may have a copay.
  • Commercial plans may have a copay, coinsurance, or subject to your deductible.

Do I need an internet connection/smartphone or any kind of special app?

  • Absolutely not, all these devices come with batteries and are strictly "plug and play"?
  • This means that all you need to do is plug in the patented SmartHub, and then take your vitals using the devices sent.

What is a SmartHub?

The SmartHub sends your vital signs directly to us. It is preprogrammed to only scan for the readings of the devices included in your kit.

  • It does not and cannot record anything you say.
  • It will only speak when it is first plugged in, as well as each time a reading is taken - which is a simple "Thank you for your reading!" This thank you message is a way for you to be sure that we have received your device reading.

What is done with the readings?

These are used to make medical judgments such as changing of medications, diet, or anything that falls under the realm of your care.


Do I need to call the office if I have an unusual reading?

The answer is no, a member of your care team will contact you through text or phone if we need to reach you.


How often will I need to use the devices?

We ask that you take a reading at least once a day with a goal of at least 16 readings over the course of a calendar month.


What do I need to do to sign up?

We sent you a letter in the mail about this program. If you have already received it, just review and sign the Patient Consent Form in that letter. Then send the form back to us in the pre-addressed, postage-paid envelope that was included with the letter. Once your consent form is received, we will order and ship you your SmartHub and devices. A member of our care team will then call you to teach you about using the equipment, answer any questions you may have, and help you take your first readings.
If you haven’t received the letter, or don’t want to wait, call (800) 565-0927, and one of our RPM Enrollment Specialists will get all of this taken care of in a single phone call.