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A GREAT NEW PROGRAM FROM
the providers at
Doctor House Call
"We are recommending that all our patients participate in the Remote Care Management program. As you use the devices to take frequent measurements at home, the readings are securely transmitted to our office. This simple process enables us to have consistent insight into your health status and make any necessary adjustments to your medical treatment between office visits."
Dr. Mark Testa
Family Practice
What Is Remote Care Management?
Our Remote Care Management program allows our providers and clinical staff to remotely monitor and manage your current medical treatment right from the comfort of your home. Patients will be given “vital signs devices” and training on how to use them. Each of the devices you are given will monitor your readings Monday thru Friday during regular business hours. If you should have any problems outside of these hours (Monday-Friday 8:00am to 5:00pm) please call our office main number (575-201-4204) for the on-call physician. Remote care management is a valuable tool because it gives us more insight into your key vital signs and helps enable adjustments to your medical treatment between office visits.
Medicare will not allow duplication of these services so if you already receive these services from another doctor, please let us know in advance.
Your insurance carrier will be billed monthly for this care management service and you may be responsible for any coinsurance fee. Out-of-pocket expenses may be covered for patients who have a secondary insurance if guidelines are met. Accurate records of the time spent managing your care will be kept in our database should you ever have questions about what was recorded or done each month. Should you decide to no longer participate in the program, we require you to return all devices. Failure to do so within 90 days, will result in a one-time $300.00 charge
Frequently Asked Question
The answer is simple – The devices themselves are bought and paid for by me, your provider. Medicare currently covers 80% of the program and leaves the remaining 20% as a patient due coinsurance and if you have a secondary coverage, it should pay. Medicare Advantage plans have a co-pay. Some are paying at 100%.
While the coinsurance averages around eight dollars a month, right now during the COVID-19 pandemic they have been waived! So, for the time being, there is no cost for the patient.
- Absolutely not, all these devices come with batteries and are strictly "plug and play”.
This means that all you need to do is plug in the patented SmartHub, and then take your vitals using the devices sent.
Our SmartHub is what sends your vital signs directly to me. It is preprogrammed to only scan for the readings of the devices included in your kit.
It does not and cannot record anything you say.
It will only speak when it is first plugged in, as well as each time a reading is taken – which is a simple "Thank you for your reading!” This thank you message is a way for you to be sure that we have received your device reading.
These are used to make medical judgments such as changing of medications, diet, or anything that falls under the realm of your care.
The answer is no, a member of your care team will contact you through text or phone if we need to reach you.
I do ask that you take a reading at least once a day with the goal being at least 16 readings over the course of a calendar month.
You should have already received a letter in the mail from us about this program. To participate, all you need to do is review and sign the Patient Consent Form that was in that letter. There is a pre-addressed, postage paid envelope in that letter as well. Once your consent form is received, we will order and ship you your hub and devices. A member of our care team will then call you to educate you on using the equipment, answer any questions that you may have and help you in taking your first device readings.
If you have any questions about the Remote Care Management program, please call my Patient RCP Enrollment Support Line at (800) 249-0134.