Pharmacists Help To Manage the Shortage of Primary Care Providers

April 1

Pharmacies Providing Primary Care: A Strategic Approach to Managing the Shortage of Primary Care Providers

In recent years, the healthcare industry has grappled with a significant challenge: a growing shortage of primary care providers (PCPs) in the United States. This shortage threatens to undermine the accessibility and quality of healthcare services, particularly in underserved areas. However, an innovative solution is emerging that leverages the extensive network and expertise of pharmacists: pharmacies providing primary care services.

Understanding the Primary Care Provider Shortage

The National Center for Health Workforce Analysis projects a concerning forecast for the U.S. healthcare system. By 2036, the nation is expected to face a shortfall of 68,020 primary care physicians. This deficit is alarming, considering that primary care is the cornerstone of effective healthcare, offering prevention, treatment, and management of a wide array of health conditions.

Moreover, the distribution of PCPs across the country is uneven, exacerbating disparities in healthcare access. According to a report, 62.9% of U.S. counties had fewer than one primary care provider for every 1,500 residents, with 196 counties having no primary care providers at all. This geographic maldistribution presents a critical challenge, leaving millions of Americans without adequate access to primary healthcare services.

The Role of Pharmacies in Bridging the Gap

Amidst this backdrop, pharmacies are poised to play a pivotal role in addressing the primary care shortage. With their widespread presence and accessibility, pharmacies are uniquely positioned to offer primary care services, especially in regions suffering from a lack of PCPs.

A majority of counties experiencing a relative PCP shortage—65%, to be precise—fall into the middle or top third of counties by pharmacy availability. This statistic underscores the potential of pharmacies to serve as valuable healthcare hubs, particularly in underserved areas.

Pharmacists, with their extensive training and expertise in medication management and chronic disease monitoring, are well-equipped to take on expanded roles in patient care. By providing services such as health screenings, vaccinations, chronic disease management, and medication consultations, pharmacists can effectively complement the work of PCPs and alleviate some of the pressures on the healthcare system.

Empowering Collaboration Between Pharmacists and Physicians

For pharmacies to effectively contribute to primary care, a collaborative approach between pharmacists and physicians is essential. Such collaboration ensures that patient care is coordinated and comprehensive, bridging any gaps that may exist in the healthcare delivery model.

Empowering pharmacists and physicians to work together can enhance healthcare accessibility and continuity for patients, irrespective of their geographical location. This collaborative model not only addresses the immediate issue of PCP shortages but also promotes a more integrated and efficient healthcare system.

Technology, Policy, and Payment Reforms

To fully leverage the potential of pharmacies in providing primary care, supportive technology, policies, and payment models are crucial. E-prescribing trends, for instance, facilitate seamless communication between pharmacists and physicians, ensuring that medication management is accurate and efficient.

Policy reforms that recognize and support the expanded role of pharmacists in primary care are equally important. These reforms could include regulatory changes that allow pharmacists to perform certain medical examinations, manage chronic diseases, and prescribe medications under specific circumstances.

Furthermore, payment models need to evolve to adequately compensate pharmacists for the additional services they provide. Such financial incentives would encourage pharmacies to invest in the necessary infrastructure and training to expand their primary care offerings.


The shortage of primary care providers in the United States poses a significant challenge to the healthcare system. However, pharmacies, with their widespread availability and the expertise of pharmacists, present a promising solution to this crisis. By expanding the role of pharmacists and fostering collaboration between pharmacists and physicians, we can ensure that healthcare remains accessible to all Americans, regardless of where they live.

The strategic integration of pharmacies into the primary care landscape not only addresses the immediate need for more healthcare providers but also paves the way for a more resilient and patient-centered healthcare system. As we move forward, it is imperative that technology, policy, and payment reforms align to support this vital transition, ensuring that every American has access to the primary care services they need and deserve.

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National Community Pharmacists Association, Pharmacy-Based Care, Virtual Care

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