The Case For More Retailers and Health Systems to Partner

February 19

Revolutionizing Health Care: The Power of Retail-Provider Partnerships

In the ever-evolving healthcare landscape, the intersection of retail consumerism and medical care is blazing a trail for unprecedented health service delivery models. Imagine merging the convenience of your local shopping experience with the sophistication of a healthcare system. In today's fast-paced world, where every second counts, Remote Care Partners (RCP) stands out as the beacon of home-based health management. It offers an electrifying glimpse into a future where patients and clinicians harness cutting-edge technology to capture crucial health metrics, engage through virtual connections, and access supportive care — all without stepping outside the comforts of home. Gone are the days of idling in a doctor's waiting room or navigating the complexities of traditional healthcare arrangements. RCP empowers patients to seize control of their health journey, championing a more personalized and responsive approach to well-being. Join us as we explore how this innovative model not only redefines convenience in healthcare but also promises to enhance the patient experience, making it more attuned to the needs of modern life.

Bridging the Gap Between Retail and Health Care Services

recent perspective from the Harvard Business Review contends that health systems and major retailers are barely beginning to utilize the full scope of their collaborative possibilities. The commentary, authored by academics from both Harvard and UNC, proposes a quartet of strategic measures for these entities to consolidate and amplify their joint operations.

Four Key Takeaways for Enhanced Collaboration

Firstly, they urge moving beyond mere convenience to achieve a more integrated care system. While retail giants like CVS and Walmart have introduced primary care and mental health services, comprehensive treatment options like surgeries and cancer therapy need complex coordination, which a closer health system-retailer collaboration could realize.

Secondly, the further extension of healthcare into the patient's home is highlighted. Despite hospital efforts to increase at-home services, the challenge of delivering the necessary monitoring technology remains. Retailers, like Best Buy, have demonstrated efficacy in fulfilling these needs in partnership with health systems such as Geisinger.

Thirdly, they emphasize the imperative to fuse data from retailers and health systems. Despite the current segregation, strategic data-sharing could improve patient care, from anticipating flu trends to fostering food-as-medicine initiatives.

Lastly, the discussion shifts to the role of labor in healthcare delivery. Retailers, boasting vast workforces, are initiating educational programs, exemplified by Walmart's investment in training employees for healthcare roles. Health systems can support these initiatives, ensuring quality and offering graduates career opportunities, creating a win-win synergy.

Conclusion: Envisioning the Future of Healthcare Collaboration

In sum, it's evident that the era of rudimentary Retail Care is evolving, with compelling reasons to fortify retailer-provider partnerships. Even as consumers initially hesitate to combine shopping behaviors with healthcare, the synergistic benefits of integrating these two spheres could significantly revolutionize healthcare delivery.

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Retail Healthcare, Virtual Care

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